Remote CPAP Sleep Coach - Patient Outreach Pro

Wellsky; United States; Remote; USD 21.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Paid time off

8 paid holidays

100% vested 401(K)

Zusammenfassung

WellSky is seeking a Remote Call Center Representative (Sleep Coach) to conduct outbound calls and promote CPAP supply reorders while ensuring compliance and high patient satisfaction. You will work from home, report to the Sleep Coach program, and serve patients across participating states.

The role requires a GED or high school diploma, a customer-focused mindset, and the ability to manage multiple tasks in a fast-growing environment.

Qualifikationen

• Experience in outbound call handling and lead follow-up.
• Ability to navigate multiple systems while documenting notes.
• Comfort communicating confidently by phone and maintaining professionalism.

Aufgaben

• Call assigned patients quarterly to facilitate CPAP supply reorders.
• Promote CPAP equipment with target order completeness.
• Assess usage and satisfaction to maximize engagement in the program.
• Verify and update patient records, including insurance details.
• Sit and view a computer screen for extended periods while staying productive.

Kenntnisse

Outbound calling

Customer service

Phone etiquette

Time management

Relationship building

Ausbildung

GED or High School Diploma

Jobbeschreibung

WellSky is seeking a Remote Call Center Representative (Sleep Coach) to conduct outbound calls and promote CPAP supply reorders while ensuring compliance and high patient satisfaction. You will work from home, report to the Sleep Coach program, and serve patients across participating states.

The role requires a GED or high school diploma, a customer-focused mindset, and the ability to manage multiple tasks in a fast-growing environment.