Remote CPA/EA Tax Pro - Expert Returns & Guidance

Intuit, Inc.; Jacksonville (FL); Remote; USD 33,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to help TurboTax customers complete their federal and state returns. This virtual, customer-facing role emphasizes expert tax guidance, clear explanations of tax terms, and confident use of video communications to interact with clients.

The position requires an active credential (CPA/EA/Attorney) and 2+ years of tax return preparation. You will work remotely from the United States, supporting customers while aligning with Intuit's service

Qualifications

• Active unrestricted credential: CPA, EA, or practicing attorney with tax preparation experience.
• 2+ years preparing federal and state returns for multiple clients.
• State licenses or equivalent permits may be required.
• PTIN must be held or obtained.

Responsibilities

• Interact with customers via video and audio tools from a virtual setting.
• Provide tax advice, full service return preparation, and explanations of tax terms.
• Document customer interactions and meet KPI metrics.
• Participate in training and development programs as required by the business.

Skills

Tax expertise

Customer service

Video calls

Tech savviness

Bilingual English/Spanish

Education

CPA/EA/Attorney

Tools

TurboTax software

Video conferencing tools

Job description

Intuit, Inc. is seeking a motivated tax professional to help TurboTax customers complete their federal and state returns. This virtual, customer-facing role emphasizes expert tax guidance, clear explanations of tax terms, and confident use of video communications to interact with clients.

The position requires an active credential (CPA/EA/Attorney) and 2+ years of tax return preparation. You will work remotely from the United States, supporting customers while aligning with Intuit's service