Remote Corporate Travel Consultant

American Express Global Business Travel; Boston (MA); Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

Flexible benefits tailored to each国家?请

Job summary

American Express Global Business Travel is seeking a Travel Consultant to join our highly skilled remote team, delivering outstanding service to corporate clients. You’ll advise and arrange travel for individuals and groups, ensuring adherence to policy and regulatory requirements.

The role requires Sabre GDS proficiency, strong communication, attention to detail, and a flexible schedule including evenings, overnights, and weekends.

Qualifications

• Passion for excellence in client service and proactive anticipation of traveler needs.
• Proficiency in written and verbal communication.
• Strong understanding of the travel industry and travel policies.
• Flexibility to work evening, overnight, and weekend shifts.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Global Distribution Systems Sabre usage
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Skills

Client service

Communication

Teamwork

Tools

Sabre GDS

Job description

American Express Global Business Travel is seeking a Travel Consultant to join our highly skilled remote team, delivering outstanding service to corporate clients. You’ll advise and arrange travel for individuals and groups, ensuring adherence to policy and regulatory requirements.

The role requires Sabre GDS proficiency, strong communication, attention to detail, and a flexible schedule including evenings, overnights, and weekends.