Remote Corporate Travel Advisor (GDS Expert)
American Express Global Business Travel
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Benefits offered by this job
Job summary
American Express Global Business Travel is seeking a Travel Consultant to join our remote team, delivering exceptional service to corporate clients. You will advise and book domestic and international travel across air, rail, and hotels, while ensuring policy compliance and proactive service.
You will leverage deep GDS knowledge (Sabre, Apollo, Galileo, Amadeus) and collaborate with teammates to coach and improve outcomes. This is a 24/7 Traveler Care environment with strong growth opportunities.
Qualifications
- Passion for exellence in client service and proactive traveler support.
- Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo).
- Professional communication, both written and verbal.
Responsibilities
- Advise and arrange travel for corporate business customers (both individuals and groups).
- Conduct analysis and research on travel options and anticipate traveler needs to sell additional services.
- Arrange and book domestic and international business travel across air, rail, and hotels.
- Use GDS systems including Sabre, Apollo, Galileo and Amadeus with training provided.
- Ensure compliance with travel policies and provider regulations.
- Provide courteous, responsive service and handle special requests from customers.
- Collaborate with team to coach and improve service levels.
Skills
Tools
Job description
American Express Global Business Travel is seeking a Travel Consultant to join our remote team, delivering exceptional service to corporate clients. You will advise and book domestic and international travel across air, rail, and hotels, while ensuring policy compliance and proactive service.
You will leverage deep GDS knowledge (Sabre, Apollo, Galileo, Amadeus) and collaborate with teammates to coach and improve outcomes. This is a 24/7 Traveler Care environment with strong growth opportunities.
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