Remote Controls Trainer - Commercial Refrigeration

Copeland; Phoenix (AZ); Remote; USD 110,000 - 125,000; Full time

Job summary

Copeland, a global climate technologies company, is seeking a Controls Trainer to deliver training on Copeland controls to customers, contractors, and partners across the commercial refrigeration industry. This fully remote role emphasizes translating complex controls concepts into practical learning and ensuring technicians can install, program, operate, and troubleshoot our portfolio.

The ideal candidate has 5+ years with refrigeration controls, 2+ years CO2 experience, strong presentation

Qualifications

• 5+ years hands‑on experience with commercial refrigeration controls.
• 2+ years CO2 system experience focusing on controls.
• Strong presentation and facilitation skills, with the ability to explain technical concepts to varied audiences.
• Working knowledge of controls programming, wiring diagrams, and system troubleshooting.
• Ability to travel 80%.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver instructor‑led, virtual, and multimedia training on controls hardware, software, and system architecture.
• Conduct standard and custom courses tailored to customer and OEM requirements.
• Facilitate hands‑on equipment demonstrations and troubleshooting exercises that simulate real‑world customer scenarios.
• Collaborate with Controls Training Team to maintain and update training curriculum, hands‑on training exercises, and reference materials that keep pace with new controls products and firmware releases.
• Partner with Product Management, Engineering, and SMEs to ensure course content reflects the latest technology and field guidance.
• Partner with instructional designers to review and validate technical accuracy of e‑learning, videos, job aids, and other training materials.
• Follow sound adult‑learning practices, adjusting delivery and pacing to different audiences and skill levels.
• Evaluate training effectiveness and update materials based on learner feedback and field performance data.
• Maintain and troubleshoot training equipment and demonstration systems used in coursework.
• Stay current on industry trends, competitor offerings, and emerging controls technologies through tradeshows, industry events and online communities.
• Travel to customer sites, training centers, and industry events as needed.
• Provide post‑training support by answering technical questions and directing learners to appropriate resources.

Skills

Refrigeration controls

CO2 controls

Presentation skills

Control programming

Travel 80%

Communication skills

Education

Technical trainer experience

Copeland CO2 controls experience

Job description

Copeland, a global climate technologies company, is seeking a Controls Trainer to deliver training on Copeland controls to customers, contractors, and partners across the commercial refrigeration industry. This fully remote role emphasizes translating complex controls concepts into practical learning and ensuring technicians can install, program, operate, and troubleshoot our portfolio.

The ideal candidate has 5+ years with refrigeration controls, 2+ years CO2 experience, strong presentation