Remote Contractor Services Coordinator - Vendor Oversight

National Field Representatives Inc.; Claremont (NH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company paid life insurance

Generous PTO package

401(k) employer matching

Job summary

National Field Representatives Inc. in Claremont, NH is seeking a Contractor Service Coordinator to oversee coverage for preservation orders and manage contractor performance.

You will assign work orders, negotiate pricing adjustments, conduct onboarding interviews, expedite orders, and resolve contractor disputes while cultivating strong relationships with independent contractors. This role offers remote work with an option to work hybrid or in the NH office and a comprehensive benefits package.

Qualifications

• Experience managing a high-volume workload and evaluating information.
• Preferred: experience in default mortgage servicing.
• Experience managing a vendor network is beneficial.
• Excellent customer service and communication skills, attention to detail, strong computer skills and multitasking are necessary.

Responsibilities

• Oversee coverage to ensure preservation orders are handled.
• Assign work orders to contractors.
• Negotiate pricing adjustments.
• Manage contractor performance.
• Conduct onboarding interviews.
• Expedite orders and research contractor disputes.
• Cultivate and maintain relationships with independent contractors.

Skills

Vendor management

Customer service

Communication

Problem solving

Multitasking

Attention to detail

High-volume workload

Job description

National Field Representatives Inc. in Claremont, NH is seeking a Contractor Service Coordinator to oversee coverage for preservation orders and manage contractor performance.

You will assign work orders, negotiate pricing adjustments, conduct onboarding interviews, expedite orders, and resolve contractor disputes while cultivating strong relationships with independent contractors. This role offers remote work with an option to work hybrid or in the NH office and a comprehensive benefits package.