Remote Contents Evaluator & Quality Reviewer

Sedgwick; Overland Park (KS); Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Sedgwick is seeking a Telecommuting Contents Adjuster to support management on staff development and review work quality for VeriClaim contents inventories. This remote role handles reports, policy interpretations, and communications with customers and insureds from multiple states, including KS, NE, MI, WI, MN, IA, IL, SD, ND, MO.

The position requires strong customer service and policy literacy. Typical duties include preparing documentation, evaluating inventories for replacement cost or

Qualifications

• Good oral and written communication skills.
• PC literate, including Microsoft Office products.
• Ability to read and comprehend policy language.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Prepares reports and correspondence to customers, other VeriClaim adjusters, and/or insureds.
• Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a replacement cost and actual cash value basis.
• Applies limitations and/or exclusions based on coverage afforded by the policy.
• Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
• Facilitates the use of replacement services as requested by the Contents Adjuster.
• Reviews and processes replacement receipts.
• Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Oral and written communication

PC literacy

Policy language comprehension

Teamwork

Performance competencies

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Sedgwick is seeking a Telecommuting Contents Adjuster to support management on staff development and review work quality for VeriClaim contents inventories. This remote role handles reports, policy interpretations, and communications with customers and insureds from multiple states, including KS, NE, MI, WI, MN, IA, IL, SD, ND, MO.

The position requires strong customer service and policy literacy. Typical duties include preparing documentation, evaluating inventories for replacement cost or