Remote Contents Evaluator Associate — Quality & Claims

Sedgwick; Cedar Rapids (IA); Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with matching

Paid time off

Job summary

Sedgwick is hiring a Contents Evaluator Associate to support the management team in developing staff and maintaining work quality. You will review inventories, apply policy terms, and prepare detailed reporting materials for customers and adjusters.

The role emphasizes accurate documentation and professional communication while adhering to regulations. Ideal candidates will have a high school diploma or GED with 3 years of customer service experience, and a preference for those with a bachelor’s

Qualifications

• High school diploma or GED required.
• Bachelor’s degree from an accredited college or university preferred.
• Three years customer service experience or equivalent combination of education and experience preferred.

Responsibilities

• Prepares reports and correspondence to customers, other VeriClaim adjusters, and insureds.
• Evaluates inventories on replacement cost and actual cash value bases.
• Applies limitations and/or exclusions based on coverage afforded by the policy.
• Finalizes inventory for reporting, including enclosures, letters, and detailed notes.
• Facilitates replacement services as requested by the Contents Adjuster.
• Reviews and processes replacement receipts.
• Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.

Skills

Customer service

Communication

Teamwork

Policy language

MS Office

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Sedgwick is hiring a Contents Evaluator Associate to support the management team in developing staff and maintaining work quality. You will review inventories, apply policy terms, and prepare detailed reporting materials for customers and adjusters.

The role emphasizes accurate documentation and professional communication while adhering to regulations. Ideal candidates will have a high school diploma or GED with 3 years of customer service experience, and a preference for those with a bachelor’s