Remote Contents Evaluator Associate

Sedgwick; Coralville (IA); Remote; USD 26,000 - 28,000; Full time

Job summary

Sedgwick is hiring a Contents Evaluator Associate in Iowa with a telecommuter option. The role focuses on reviewing contents inventories, applying policy limitations, and preparing reporting materials for customers and insureds.

You will coordinate with the Contents team to ensure accurate valuation and documentation. Qualifications include a high school diploma or GED, a preferred bachelor’s degree, and 3 years of customer service experience.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree from an accredited college or university preferred.
• Three (3) years customer service experience or equivalent combination of education and experience preferred.
• Good oral and written communication skills.
• PC literate, including Microsoft Office products.
• Ability to read and comprehend policy language.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Prepares reports and correspondence to customers, other VeriClaim adjusters, and/or insureds.
• Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a replacement cost and actual cash value basis.
• Applies limitations and/or exclusions based on coverage afforded by the policy.
• Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
• Facilitates the use of replacement services as requested by the Contents Adjuster.
• Reviews and processes replacement receipts.
• Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Communication

MS Office

Policy language comprehension

Teamwork

Performance competencies

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Sedgwick is hiring a Contents Evaluator Associate in Iowa with a telecommuter option. The role focuses on reviewing contents inventories, applying policy limitations, and preparing reporting materials for customers and insureds.

You will coordinate with the Contents team to ensure accurate valuation and documentation. Qualifications include a high school diploma or GED, a preferred bachelor’s degree, and 3 years of customer service experience.