Remote Content Operations Manager

The American National Red Cross; Northern (KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

PTO starting at 19 days per year

11 paid holidays

Job summary

The American Red Cross is seeking a Content Operations Manager to lead the day-to-day publishing, optimization and flow of content across national channels. This hands-on role works across multiple publishing and digital asset management systems to ensure content is discoverable and efficiently shared across teams.

The role supports publishing on redcross.org, assisting the national photography and video teams, coordinating content during major disasters, and identifying opportunities to

Qualifications

• Education: Bachelor’s Degree in Communications, Marketing, Journalism, or related field.
• Experience: Minimum five years in content management, digital publishing, editorial operations, or related field.
• Experience publishing within CMS or DAM systems.

Responsibilities

• Publish and optimize news articles and press releases on redcross.org, including metadata, URLs, and alt text.
• Coordinate content during major disaster operations and with national photo/video teams.
• Identify opportunities to repurpose and distribute content across channels and assets.
• Create and document content workflows to improve publishing efficiency and consistency.

Job description

The American Red Cross is seeking a Content Operations Manager to lead the day-to-day publishing, optimization and flow of content across national channels. This hands-on role works across multiple publishing and digital asset management systems to ensure content is discoverable and efficiently shared across teams.

The role supports publishing on redcross.org, assisting the national photography and video teams, coordinating content during major disasters, and identifying opportunities to