Remote Content Modernization Specialist

System One; Merrifield (VA); Remote; USD 39,000 - 44,000; Full time

Job summary

System One is seeking a Content Modernization Author for a long-term contract. The role focuses on reviewing, analyzing, and modernizing procedural, policy, reference, and knowledge content to meet EKM standards and improve AI readiness.

You will rewrite content using AI-enabled templates, collaborate with business unit SMEs, ensure plain-language usability, apply metadata and taxonomy, and support content migrations and governance across enterprise platforms.

Qualifications

• Bachelor's degree in Communications, English, Journalism, Technical Writing, Knowledge Management, Business, Education, or related field, or equivalent combination of training and experience.
• Experience creating, editing, or managing business, operational, instructional, procedural, or knowledge-based content.
• Experience collaborating with subject matter experts to capture and document business processes and procedures.
• Experience organizing complex information into concise, easy-to-understand documentation.
• Experience working within defined content standards, templates, style guides, or governance frameworks.
• Strong editing, proofreading, and quality assurance skills.
• Strong written and verbal communication skills.
• Strong organizational, planning, and time management skills.
• Ability to manage multiple assignments simultaneously while meeting established deadlines.
• Experience using Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and SharePoint.
• Ability to work effectively in cross-functional and matrixed environments.

Responsibilities

• Review, analyze, and modernize existing content to meet EKM standards.
• Rewrite and structure content using AI-enabled templates and taxonomy requirements.
• Collaborate with SMEs to validate content accuracy and business intent.
• Ensure content adheres to plain-language and user-centered design principles.
• Apply metadata, tagging, and content governance standards to support search and AI-readiness.
• Participate in audits to identify outdated or duplicate information.
• Prepare assets for future platform migration activities.
• Support testing, validation, and remediation activities for content projects.
• Assist in quality assurance reviews to ensure content meets EKM standards.
• Track progress and report status for content portfolios.
• Identify opportunities to improve content consistency and user experience.
• Participate in training and governance activities related to EKM modernization.

Skills

Content modernization

Editing & QA

Knowledge management

SME collaboration

Plain-language

Metadata & taxonomy

Project management

MS Office (Word)

Education

Bachelor's degree in Communications/English/Journalism/Technical Writing/Knowledge Management/Business/Education

Tools

Microsoft Word

Excel

PowerPoint

Teams

SharePoint

Job description

System One is seeking a Content Modernization Author for a long-term contract. The role focuses on reviewing, analyzing, and modernizing procedural, policy, reference, and knowledge content to meet EKM standards and improve AI readiness.

You will rewrite content using AI-enabled templates, collaborate with business unit SMEs, ensure plain-language usability, apply metadata and taxonomy, and support content migrations and governance across enterprise platforms.