Remote Construction Tech Success Engineer I

Procore Technologies

United States

Remoto

USD 68.000 - 93.000

Tempo pieno

2 giorni fa

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Equity compensation

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Descrizione del lavoro

Procore Technologies seeks a Customer Success Engineer I to drive long-term value and technology adoption across our General Contractor, Specialty Contractor, and Owners portfolios. You will collaborate with customers, Sales, Services, and Product teams to maximize ROI and measurable performance gains.

Based remotely in the US, you will guide adoption, demonstrate value, and align resources to meet client goals.

Competenze

Fluent in French (spoken and written) with language verification.
1+ years in construction sector to understand workflows.
Experience in customer-facing technical roles (CS, pre-sales, or solutions consulting).
Strong written, verbal, and virtual presentation skills.
Analytical skills to translate data into actionable insights.
Ability to partner with Sales and Product across departments.

Mansioni

Leverage analytics and usage metrics to deliver recommendations that maximize ROI and drive improvements.
Architect and present value-focused solutions to accelerate software adoption.
Keep leadership informed on platform roadmaps and new features.
Serve as a technical advisor guiding customers through complex needs and escalations.
Lead tailored product demonstrations and coordinate internal resources to resolve needs.
Maintain deep expertise across platform capabilities and industry standards.
Mentor teammates and refine cross-organizational processes to elevate engagement.
Travel up to 50% domestically and internationally for on-site consultations and events.