Senior Customer Success Engineer (Fully Remote)

Procore Technologies; United States; Remoto; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Procore Technologies is seeking a customer-facing expert to lead value realization and technology adoption for construction customers. You will partner with sales, services, and product teams to ensure ROI and drive measurable outcomes.

The role requires 5+ years in construction with technical experience, along with strong analytical, communication, and presentation skills. You will guide customers through complex needs and escalations, shaping adoption strategies across platforms.

Competenze

• 5+ years in construction with customer-facing technical expertise.
• Strong analytical, communication, and presentation skills.

Mansioni

• Deliver actionable recommendations using usage metrics and best practices.
• Guide customers through complex technical needs and escalations.
• Collaborate with sales, services, and product teams to ensure ROI and drive value creation.

Conoscenze

Analytical skills

Communication

Presentation skills

Construction experience

Descrizione del lavoro

• Lead value creation and technology adoption for construction customers.
• Partner with sales, services, and product teams to ensure ROI.

Responsibilities:

• Deliver actionable recommendations using usage metrics and best practices.
• Guide customers through complex technical needs and escalations.

Qualifications:

• 5+ years in construction with customer-facing technical expertise.
• Strong analytical, communication, and presentation skills.

Compensation:

Procore Technologies

Procore Technologies is the leading technology partner for construction, providing AI and data-driven insights to help teams manage risk and improve efficiency. The company has supported construction professionals for over 20 years and fosters a collaborative, mission-driven culture.