Remote Construction Tech Success Engineer I

Procore Technologies, Inc.; Austin (TX); Remoto; USD 68.000 - 93.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity compensation

Bonus incentive compensation

Remote-friendly

Descrizione del lavoro

Procore Technologies is seeking a Customer Success Engineer I to drive long-term value creation and technology adoption across our General Contractor, Specialty Contractor, and Owners portfolios. The role is remote within the US and reports to the Manager, Customer Success.

You will partner with customers and cross-functional teams to maximize ROI, present value-focused solutions, and guide customers through complex technical needs to accelerate software adoption.

Competenze

• 1+ years of direct experience in the construction sector.
• Bachelor’s degree in Construction Management, Civil/Mechanical engineering, IS, CS, or equivalent.
• Fluency in French (spoken and written).
• Experience in customer-facing technical roles or consulting.
• Strong written and verbal communication and presentation skills.

Mansioni

• Deliver actionable recommendations to maximize platform ROI and drive adoption.
• Architect and present value-focused solutions addressing customer challenges.
• Keep leadership informed on roadmaps and new feature releases.
• Guide customers through complex technical needs and escalations.
• Lead tailored product demonstrations and coordinate cross-functional resources.
• Mentor teammates and refine global customer engagement processes.
• Travel up to 50% domestically and internationally for on-site consults.

Conoscenze

French language

Construction industry

Customer-facing

Analytical

Cross-functional collab

Formazione

Bachelor’s degree

Descrizione del lavoro

Procore Technologies is seeking a Customer Success Engineer I to drive long-term value creation and technology adoption across our General Contractor, Specialty Contractor, and Owners portfolios. The role is remote within the US and reports to the Manager, Customer Success.

You will partner with customers and cross-functional teams to maximize ROI, present value-focused solutions, and guide customers through complex technical needs to accelerate software adoption.