Remote Complex Commercial Claims Supervisor

CSAA; Arizona; Teletrabalho; USD 111 000 - 148 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Total compensation package

Annual bonus eligibility

401(k) with company match

Resumo da oferta

Mobilitas seeks a Commercial Casualty Supervisor, Complex Claims for a remote role, overseeing complex auto and commercial injury claims across multiple states. Leadership, coverage determinations, and settlement guidance are core responsibilities.

You will supervise a virtual team, manage workflow and ensure compliance with DOI regulations, while maintaining strong relationships with partner clubs and brokers. A related degree and extensive claims experience are required.

Qualificações

• 5+ years in progressive claims/supervisory roles.
• 7+ years in complex claims.
• Strong knowledge of casualty claims handling and litigation.
• HS/GED or 3+ years in virtual customer service experience.
• Must hold or obtain an all-states adjuster license within 90 days.

Responsabilidades

• Oversee investigations, evaluation, negotiation, and resolution of complex claims across multiple states.
• Provide technical guidance to adjusters on coverage, liability, and settlements.
• Direct daily operations, staffing, and workflow across multiple shifts, up to seven days a week.
• Monitor performance against quality standards and service metrics, including QA and surveys.
• Collaborate with cross-functional teams and act as liaison with clients and brokers.

Conhecimentos

Complex claims supervision

Litigation handling

Team leadership

Remote work experience

Formação académica

Bachelor's degree in a related field

2+ years litigation experience

Ferramentas

Adjuster licensure across states

Descrição da oferta de emprego

Mobilitas seeks a Commercial Casualty Supervisor, Complex Claims for a remote role, overseeing complex auto and commercial injury claims across multiple states. Leadership, coverage determinations, and settlement guidance are core responsibilities.

You will supervise a virtual team, manage workflow and ensure compliance with DOI regulations, while maintaining strong relationships with partner clubs and brokers. A related degree and extensive claims experience are required.