Remote Complex Claims Supervisor, Commercial Casualty

CSAA Insurance Group; South Dakota; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Casualty Supervisor, Complex Claims for a remote, nationwide role. The candidate will supervise complex auto and commercial injury claims across states, provide technical guidance, and manage staffing and budgets.

The role emphasizes leadership, cross-state coordination, and liaison duties with brokers and clients, with a compensation package featuring an annual discretionary bonus up to 12% and a 401(k) match.

Qualifications

• 5+ years of experience in progressively responsible professional and/or supervisory position within a claims environment.
• 7+ years of complex claims experience.
• Two or more years of litigation experience, preferably involving SIU claims.
• Bachelor’s degree (BA/BS) in a related field.

Responsibilities

• Oversees investigation, evaluation, negotiation, and resolution of claims.
• Provides technical guidance to adjusters on coverage, liability, and settlement.
• Directs daily operations across multiple shifts and states.
• Collaborates with cross-functional teams and serves as a claims liaison for commercial customers and brokers.

Skills

Supervisory experience

Litigation knowledge

Cross-state coordination

Education

Bachelor’s degree (BA/BS) in a related field

HS/GED or 3-year customer service experience

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Casualty Supervisor, Complex Claims for a remote, nationwide role. The candidate will supervise complex auto and commercial injury claims across states, provide technical guidance, and manage staffing and budgets.

The role emphasizes leadership, cross-state coordination, and liaison duties with brokers and clients, with a compensation package featuring an annual discretionary bonus up to 12% and a 401(k) match.