Remote Complex Claims Supervisor, Commercial Casualty

CSAA Insurance Group; Sacramento (CA); Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, a CSAA Insurance Group initiative, is hiring for a Commercial Casualty Supervisor, Complex Claims. This remote role oversees complex auto and commercial injury claims across multiple states, including litigation file handling and coverage decisions.

The role focuses on guiding adjusters, ensuring compliance with insurance regulations, coordinating with partners, and leading operations with flexibility across shifts.

Qualifications

• 5+ years in progressively responsible supervisory claims roles.
• 7+ years in complex casualty claims handling.
• Licensed Adjuster for applicable states or within 90 days of employment.

Responsibilities

• Oversees investigation, evaluation, negotiation, and resolution of complex casualty claims.
• Directs daily operations across multiple shifts and remote locations.
• Reviews coverage, liability, and settlement authority to ensure proper resolutions.
• Serves as liaison with brokers and clients, maintaining relationships.

Skills

Casualty claims

Supervisory experience

Litigation knowledge

Adjuster licensed

State licensing requirements

Education

HS/GED or 3-year customer service in virtual environment

Job description

Mobilitas, a CSAA Insurance Group initiative, is hiring for a Commercial Casualty Supervisor, Complex Claims. This remote role oversees complex auto and commercial injury claims across multiple states, including litigation file handling and coverage decisions.

The role focuses on guiding adjusters, ensuring compliance with insurance regulations, coordinating with partners, and leading operations with flexibility across shifts.