Remote Complex Casualty Claims Supervisor

CSAA; New Jersey; Remote; USD 111,000 - 148,000; Full time

Benefits offered by this job

Total compensation

Annual bonus eligibility

401(k) match

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring for a Commercial Casualty Supervisor, Complex Claims - Remote. The role supervises complex auto and commercial injury claims across multiple states, including litigation file handling, coverage decisions, and settlement authority guidance.

You will oversee operations, workflow, staffing, and cross-functional collaboration, while ensuring compliance with regulatory requirements.

Qualifications

• 5+ years of experience in progressively responsible professional and/or supervisory position within a claims environment.
• 7+ years of complex claims experience.
• Must hold an Adjuster license for all applicable states or obtain license within 90 days of start date.

Responsibilities

• Supervise complex auto and commercial injury claims across multiple states virtually.
• Provide coverage determinations and settlement authority guidance on cases.
• Lead operations management, including staffing, workflow distribution, and cross-functional collaboration.
• Collaborate with partner clubs and brokers to maintain strong business relationships.

Skills

Supervisory claims experience

Complex claims expertise

Litigation experience

Adjuster license required

Education

Bachelor's degree in related field

HS/GED or 3-year customer service in virtual environment

Job description

Mobilitas, created by CSAA Insurance Group, is hiring for a Commercial Casualty Supervisor, Complex Claims - Remote. The role supervises complex auto and commercial injury claims across multiple states, including litigation file handling, coverage decisions, and settlement authority guidance.

You will oversee operations, workflow, staffing, and cross-functional collaboration, while ensuring compliance with regulatory requirements.