Remote Complex Claims Supervisor – Commercial Casualty

CSAA Insurance Group; New Mexico; Remote; USD 111,000 - 123,000; Full time

Job summary

Mobilitas is hiring a Commercial Casualty Supervisor, Complex Claims - Remote to oversee complex auto and commercial injury claims across multiple states. You will supervise litigation files, evaluate coverage, and provide settlement guidance while ensuring compliance and strong partner relationships.

The role requires 5+ years in supervisory claims and 7+ years of complex casualty experience, plus an Adjuster license (or within 90 days).

Qualifications

• 5+ years in progressively responsible supervisory claims roles.
• 7+ years of complex casualty claims experience.
• Must hold an Adjuster license for applicable states or obtain within 90 days.

Responsibilities

• Supervise complex auto and commercial injury claims, including litigation file handling.
• Provide coverage determinations and settlement authority guidance.
• Lead multi-state remote claims operations and act as liaison with partner clubs.
• Direct daily operations, including staffing, workflow, and shift coverage.
• Collaborate with brokers and clients to maintain strong relationships.

Skills

Casualty claims supervision

Remote team leadership

Claims guidance

Education

High School Diploma or GED

Job description

Mobilitas is hiring a Commercial Casualty Supervisor, Complex Claims - Remote to oversee complex auto and commercial injury claims across multiple states. You will supervise litigation files, evaluate coverage, and provide settlement guidance while ensuring compliance and strong partner relationships.

The role requires 5+ years in supervisory claims and 7+ years of complex casualty experience, plus an Adjuster license (or within 90 days).