Remote Community Resource Navigator

Humana; Milwaukee (WI); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana is seeking a Community Resource Navigator to remotely assist members in navigating health care and community resources. You will work with care teams to connect members to services, coordinate access to basic needs, and support care planning and transitions.

The role emphasizes outreach, collaboration with providers, and travel within Southeast/South Central Wisconsin to meet member needs. A background in community resources or social services is preferred.

Qualifications

• 2+ years of experience with community resources, health agencies, or social services.
• 1 year of experience working with electronic documentation.
• Ability to travel up to 75% within Southeast/South Central Wisconsin.

Responsibilities

• Support members by navigating health care and social service systems.
• Coordinate access to basic needs (food, housing, transportation, benefits).
• Communicate member needs to the interdisciplinary care team.

Skills

Community resources

Electronic documentation

Tools

Electronic health records

Job description

Humana is seeking a Community Resource Navigator to remotely assist members in navigating health care and community resources. You will work with care teams to connect members to services, coordinate access to basic needs, and support care planning and transitions.

The role emphasizes outreach, collaboration with providers, and travel within Southeast/South Central Wisconsin to meet member needs. A background in community resources or social services is preferred.