Remote Community Resource Navigator

Humana Inc; Wisconsin; Hybride; USD 42 000 - 57 000; Plein temps

Avantages offerts par ce poste

Mileage reimbursement

TB screening program

Flexible work arrangements

Résumé du poste

Humana Inc. is seeking a Community Resource Navigator who will work remotely to connect members with community resources, care teams, and services. You will partner with Care Coordinators, nurses, providers, and community organizations to guide members through care plans and available resources.

The role involves outreach, care coordination, needs assessments, behavioral health support, and partnership development while documenting interactions in TruCare or other systems.

Qualifications

• 2+ years of experience with community resources, health agencies, or social services.
• 1 year of experience working with electronic documentation.
• Ability to travel up to 75%, within Southeast/South Central Wisconsin.

Responsabilités

• Outreach to designated members through face-to-face visits, phone calls, and mail.
• Assist members in navigating health care and social service systems and arrange transportation or appointments.
• Complete needs assessments and help develop member-centered care plans.
• Provide health behavior support including motivation, goal setting, and action planning.

Connaissances

Community resources

Health agencies

Social services

Formation

Bachelor's degree in social work or related field

Description du poste

Humana Inc. is seeking a Community Resource Navigator who will work remotely to connect members with community resources, care teams, and services. You will partner with Care Coordinators, nurses, providers, and community organizations to guide members through care plans and available resources.

The role involves outreach, care coordination, needs assessments, behavioral health support, and partnership development while documenting interactions in TruCare or other systems.