Remote Community Health Worker

Ez Health; United States; Remote; USD 39,000 - 52,000; Full time

Benefits offered by this job

Remote work

Performance bonus

Flexible schedule

Job summary

Ez Health in the United States is hiring remote community health workers to assist seniors by phone, linking them to services and programs and helping with appointments, benefits, and medications.

You will work with a small caseload from home, with no certification required, daytime hours, and 28–40 hours per week. Pay is 28–38 USD/hour plus a performance bonus, with emphasis on clear communication, empathy and reliability.

Qualifications

• Responsibilities require compassionate communication with seniors.
• Ability to manage multiple tasks and stay organized.
• Strong listening skills and clear explanations of benefits.

Responsibilities

• Work by phone with a small group of seniors to assess needs.
• Connect clients to transportation, meal, housing and home support programs.
• Explain benefits and coverage in plain language.
• Coordinate with doctors' offices, pharmacies and insurers.
• Document calls and outcomes with accurate notes.

Skills

Clear communication

Empathy

Organization

Problem solving

Initiative

Tools

Email

Google Docs

Google Sheets

Job description

Fully Remote, Flexible Schedule, $28-$38/hour

Fully remote $28-$38/hour Bachelors US EZ Health

Ez Health connects older adults with the care and support they need to keep living well at home. Our work is covered by Medicare through its Community Health Integration program, which pays for community health workers to help people with the things that get in the way of their health: rides to the doctor, paying for food or medicine, understanding coverage, finding help at home.

We're hiring remote community health workers to be that help. You'll work by phone with a small group of seniors, get to know their lives, and connect them to the services and programs that make a real difference.

Why This Role Is Different

A small caseload. Most of our community health workers support about 20 clients or fewer, so you can build real relationships instead of rushing through calls.

Fully remote. You'll work from home, connecting with clients by phone.

No certification required. Community health worker certification is welcome, but not needed to apply. Prior healthcare experience is welcome too, but not required.

What You'll Do

Most of your day is spent on the phone with your clients. You'll check in on a regular schedule, listen for what each person really needs, help them get ready for medical appointments and understand the next steps afterward, and explain benefits, coverage and medical information in plain, simple language. Then you'll make things happen: finding local programs for food, transportation, housing and home help, arranging rides, medication refills and meals, working with doctors' offices, pharmacies, insurance companies and community organizations, finding another way when the first option doesn't work out, and keeping clear notes on every call until each task is done.

You Might Be a Great Fit If You

Enjoy getting to know older adults and talking with them by phone

Are comfortable making outbound calls for much of the day

Listen closely and know when to ask a follow-up question

Stay warm and patient when someone is stressed, worried or confused

Can explain complicated things in an easy, friendly way

Keep many tasks organized without anything falling through the cracks

Take initiative and finish what you start without needing reminders

Are comfortable with email, Google Docs, Google Sheets and other online tools

Find meaning in solving practical problems for real people

We care most about clear communication, good judgment, real empathy and a history of following through. Our team uses technology and AI to stay organized, but the heart of the work is human: kindness, persistence and genuine connection.

Location: Fully remote

Employment type: Contract

Hours: 28 to 40 hours per week (part-time or full-time)

Schedule: Monday through Friday, daytime hours

Pay: $28 to $38 USD per hour, plus a performance bonus

Growth: Opportunities to take on more responsibility and increase your pay over time