Health Educator (Remote)

Ez Health; United States; Remoto; USD 39.000 - 52.000; Tempo pieno

Descrizione del lavoro

Ez Health is hiring Health Educators to help seniors understand their options and take next steps by phone. This fully remote role offers 28–38 USD per hour with a flexible, daytime schedule and a small, 20-client scope for long-term relationships.

You’ll guide clients through benefits, referrals, and next steps, coordinating with doctors and insurers, while using simple language and clear notes to keep everyone aligned.

Competenze

• You don’t need a health care background, though it helps. If you’ve taught, tutored, worked as a paraprofessional or explained complicated things to people for a living, you already use the skills this job needs.
• We care most about how you listen, how you work through problems and whether you finish what you start.
• You’d fit in well if you: Enjoy talking with older adults and don’t mind spending most of the day on the phone; Are comfortable making outbound calls; Notice what isn’t being said and ask the next question.

Mansioni

• Call each client regularly to see how things are going.
• Ask questions that get to the real barrier behind a problem.
• Help clients prepare for appointments and check in afterward.
• Teach clients what their benefits, referrals and next steps mean, in plain words.
• Coordinate with doctors' offices, pharmacies, insurance companies and community groups.
• Set up practical support like transportation, meals, prescription help and local programs.
• Write clear notes so the rest of the team can pick up where you left off.
• See every task through so each client knows how it turned out.

Descrizione del lavoro

Fully Remote, Flexible Schedule, $28-$38/hour

Fully remote $28-$38/hour Bachelors Remote, US EZ Health

Medicare, benefits and doctors' instructions can be hard to follow, especially for older adults managing several of them at once. At Ez Health, we're hiring Health Educators to help seniors understand their options and take the next step, all by phone.

Many of our clients are keeping track of appointments, medications, referrals, rides and forms at the same time. They often know something isn't working but aren't sure what to ask or who can help. As a Health Educator, you'll break it down for them, one clear step at a time, and stay with them until things are sorted out.

A small group of clients. This isn't a high-volume phone job. You'll support about 20 clients or fewer, so you can get to know each person, keep your commitments and work with them over the long run.

A Typical Week

Call each client regularly to see how things are going

Ask questions that get to the real barrier behind a problem

Help clients prepare for appointments and check in afterward

Teach clients what their benefits, referrals and next steps mean, in plain words

Coordinate with doctors' offices, pharmacies, insurance companies and community groups

Set up practical support like transportation, meals, prescription help and local programs

Try a new approach when the usual path doesn't work

Write clear notes so the rest of the team can pick up where you left off

See every task through so each client knows how it turned out

Is This You?

You don't need a health care background, though it helps. If you've taught, tutored, worked as a paraprofessional or explained complicated things to people for a living, you already use the skills this job needs. We care most about how you listen, how you work through problems and whether you finish what you start.

You'd fit in well if you:

Enjoy talking with older adults and don't mind spending most of the day on the phone

Are comfortable making outbound calls

Notice what isn't being said and ask the next question

Can explain a confusing topic clearly and patiently, more than once if needed

Stay calm and kind when someone is frustrated, unsure or overwhelmed

Can keep many open tasks on track without anything slipping

Take ownership and don't need reminders

Use email, Google Docs, Google Sheets and other online tools with ease

Get satisfaction from untangling real problems for people who need help

Our team uses technology and AI to stay organized. What makes a great Health Educator is still human: good judgment, compassion and determination.

The Basics

Location: Remote

Employment type: Contract

Hours: Part-time or full-time, 28 to 40 hours per week

Schedule: Monday through Friday, daytime hours

Pay: $28 to $38 per hour, with additional performance bonuses

Growth: Opportunities to take on more responsibility and increase your earnings