Remote Commissions Analyst for Spiff Ops

Owner; San Francisco (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

Owner is a remote-first, global company building the system that powers independent restaurants online, from websites to online ordering, CRM and POS. We seek a hands-on BizOps professional to own end-to-end sales commissions in Spiff, ensuring data accuracy, timely payouts, and clear audit trails across multiple plans.

You will partner with Sales, Finance, and the BizOps team to maintain plans, reconcile data, and troubleshoot issues, with a strong emphasis on precision and process reliability.

Qualifications

• Hands-on experience running a monthly or quarterly sales commissions process end-to-end.
• Strong understanding of sales comp mechanics and how plan rules translate into actual payouts.
• Excellent Excel and Google Sheets skills.
• Ability to reconcile data across systems and troubleshoot issues on your own.
• Very high attention to detail; you catch the error before anyone else does.
• Comfortable owning a business-critical recurring process with minimal oversight.

Responsibilities

• Own recurring commission cycles end-to-end in Spiff, from data validation through final payout.
• Administer and maintain existing comp plans and commission logic, including quotas, attainment, rates, accelerators, bonuses, splits, clawbacks, and other plan mechanics.
• Validate CRM and source data feeding commissions, and reconcile discrepancies before they reach a rep's paycheck.
• Troubleshoot incorrect calculations and run QA before every cycle is finalized.
• Manage manual adjustments, exceptions, and true-ups.
• Produce final commission outputs and reporting for Sales and Finance.
• Field rep and manager questions, and investigate disputes quickly and fairly.
• Keep clear documentation and a clean audit trail.
• Spot where the process is manual or fragile, and make it more reliable over time.

Skills

Sales commissions

Spiff

Excel

Data reconciliation

Attention to detail

Process ownership

Tools

Spiff

Job description

Owner is a remote-first, global company building the system that powers independent restaurants online, from websites to online ordering, CRM and POS. We seek a hands-on BizOps professional to own end-to-end sales commissions in Spiff, ensuring data accuracy, timely payouts, and clear audit trails across multiple plans.

You will partner with Sales, Finance, and the BizOps team to maintain plans, reconcile data, and troubleshoot issues, with a strong emphasis on precision and process reliability.