Remote Commercial Lines Account Manager | PT Hours

Insurance Office Of America, Inc.; Lynnwood (WA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid vacation

Sick time

Career growth opportunities

Supportive teammates

Community service

Job summary

Insurance Office of America, Inc. in Lynnwood, WA is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business opportunities.

You will coordinate day-to-day administration, handle policy administration, billing, renewals, and collaborate with internal teams to deliver exceptional service. A current P&C license is required, with CIC preferred.

Qualifications

• 3+ years account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organization.
• Proficient with MS Office.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity and ensure timely completion.
• Maintain transparent communication with the account team.
• Deliver excellent service and anticipate client needs.
• Stay updated on company policies and procedures.
• Seek improvements to boost performance and leadership.

Skills

Analytical thinking

Problem-solving

Decision-making

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America, Inc. in Lynnwood, WA is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business opportunities.

You will coordinate day-to-day administration, handle policy administration, billing, renewals, and collaborate with internal teams to deliver exceptional service. A current P&C license is required, with CIC preferred.