Remote Commercial Lines Account Manager | PT Hours

Insurance Office Of America, Inc.; Barstow (CA); Remoto; USD 75.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salaries and bonus潜

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career prog.,

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and rewarding env

Descrizione del lavoro

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines to manage an assigned book of business, support retention, and handle day-to-day account administration.

The role supports client service, policy management, renewals, billing, and claims analysis with a focus on accuracy and service excellence. The ideal candidate has 3+ years in account management or 5+ years in insurance, holds an active P&C license (CIC preferred), and can work Pacific Time hours.

Competenze

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Mansioni

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and take action on delinquent accounts, collecting outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve individual and team performance.
• Demonstrate integrity and leadership.

Conoscenze

Account management experience

Insurance industry knowledge

Active licensing

CIC designation

MS Office proficiency

Strong communication

Formazione

High School Diploma or equivalent

Strumenti

MS Office (Outlook, Word, Excel)

Descrizione del lavoro

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines to manage an assigned book of business, support retention, and handle day-to-day account administration.

The role supports client service, policy management, renewals, billing, and claims analysis with a focus on accuracy and service excellence. The ideal candidate has 3+ years in account management or 5+ years in insurance, holds an active P&C license (CIC preferred), and can work Pacific Time hours.