Remote Commercial Lines Account Manager (PT Hours)

Insurance Office Of America, Inc.; Bullhead City (AZ); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth

Job summary

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines. The role supports an assigned book of business, ensuring retention, and coordinating day-to-day administration and customer service.

Remote options are available for eligible candidates in the Western US, with PT-hour alignment. You will handle renewals, coverage analyses, and policy administration while maintaining strong client relationships and cross-functional collaboration.

Qualifications

• Active P&C license (required); CIC or equivalent preferred.
• 3+ years of account management experience or 5+ years in the insurance industry.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Customer service

Communication

Multitasking

Organizational skills

Analytical thinking

Education

High School Diploma

Tools

MS Office

Excel

Outlook

Word

Job description

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines. The role supports an assigned book of business, ensuring retention, and coordinating day-to-day administration and customer service.

Remote options are available for eligible candidates in the Western US, with PT-hour alignment. You will handle renewals, coverage analyses, and policy administration while maintaining strong client relationships and cross-functional collaboration.