Remote Commercial Insurance Solutions Lead

American Family Insurance Agency Staff

Denver (CO)

Hybrid

USD 62,000 - 103,000

Full time

7 days ago

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Benefits offered by this job

Medical/dental/vision benefits

401(k) plan

Pension plan

Annual incentive

9 paid holidays

23 days PTO

Job summary

American Family Insurance Agency Staff is seeking an experienced professional to guide insurance carrier placement and service for a profitable book of business. You will maintain strong field relationships and ensure high-quality customer service while working from home most of the time.

The role requires a Property & Casualty license, strong underwriting knowledge, and expertise in commercial and personal lines placement.

Qualifications

Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience and proficiency using PC software applications (e.g. Microsoft Office, Internet Explorer, Outlook, Excel, etc.)
Demonstrated experience in account management/insurance placement for commercial and specialty personal lines products.
Demonstrated experience placing profitable business.
Solid knowledge and application of underwriting concepts and servicing for excess/surplus coverages for all admitted carriers and recognizes when to utilize a Excess and Surplus lines broker.
Solid knowledge and understanding of brokerage customer service, carrier placement and policy processing processes, terms and procedures.
Demonstrated experience using reference materials, reading policy language, and processing rules and procedures.
Demonstrated understanding of carrier appetites and market conditions.
Demonstrated experience consulting with agents.
Demonstrated written and verbal communication skills.

Responsibilities

Provides expertise to facilitate placement of accounts with admitted and non-admitted carrier partners/brokers or outbound marketing of select accounts.
Provides expertise of carrier partner options for all coverages in their territory for field agents.
Oversees a book of business within a geographic territory and is accountable for placing profitable business.
Analyzes submissions and makes decisions based on risk characteristics and hazard control to ensure profitability.
Uses underwriting guidelines to ensure compliance with authority levels and state regulations.
Reviews underwriting information for risks and prices business per guidelines.
Handles new and renewal placement processes and prepares proposals and quotations.
Collaborates with internal staff or carriers to resolve questions about applications or policies.
Assists agents and staff with carrier information and general processes and procedures.
Provides field management and agents with vendor product information to support sales efforts.