Senior Insurance Placement & Carrier Solutions Lead

American Family Insurance Agency Staff; Minneapolis (MN); Remote; USD 62,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan and pension

Annual incentive

23 days paid time off

Student loan repayment program

Paid-family leave

Job summary

American Family Insurance Agency Staff is seeking an experienced professional to provide insurance carrier placement guidance and service to the field. The role manages a profitable book of business and maintains strong relationships with field and partner networks to ensure high-quality customer service.

This home-based role requires licensure and a deep understanding of underwriting and carrier options, with travel up to 10% to support office engagements and training activities.

Qualifications

• Demonstrated experience providing customer-driven solutions.
• Demonstrated experience in account management/insurance placement for commercial and specialty personal lines products.
• Demonstrated experience placing profitable business.
• Solid knowledge and application of underwriting concepts and servicing for excess/surplus coverages for all admitted carriers.
• Solid knowledge and understanding of brokerage customer service, carrier placement and policy processing processes, terms and procedures.
• Demonstrated experience using reference materials, reading policy language, and processing rules and procedures.

Responsibilities

• Provides expertise to facilitate the placement of accounts with admitted and non-admitted carrier partners/brokers or facilitates outbound marketing of select accounts.
• Provides expertise of carrier partner options for all coverages in their territory for the field agents.
• Oversees a book of business within a geographic territory. Accountable for placing profitable business.
• Analyzes submissions and makes decisions based on risk characteristics, exposure analysis, hazard recognition and control.
• Prices business according to underwriting and pricing guidelines.
• Handles new and renewal placement process including rating/submission to insurance company, negotiations with sales/service team, and preparation of materials.

Skills

Customer service

Microsoft Office

Account management

Underwriting concepts

Carrier relationships

Brokerage knowledge

Policy processing

Communication skills

Tools

Microsoft Office Suite

Job description

American Family Insurance Agency Staff is seeking an experienced professional to provide insurance carrier placement guidance and service to the field. The role manages a profitable book of business and maintains strong relationships with field and partner networks to ensure high-quality customer service.

This home-based role requires licensure and a deep understanding of underwriting and carrier options, with travel up to 10% to support office engagements and training activities.