Remote Wholesale Insurance Solutions Specialist

American Family Insurance; Arizona City (AZ); Hybrid; USD 62,000 - 103,000; Full time

Job summary

American Family Insurance is seeking an experienced professional to provide insurance carrier placement guidance and manage a profitable book of business. The role emphasizes strong relationships with field agents and brokerage partners to ensure high-quality service and smooth operations.

The position supports a hybrid, primarily home-based work arrangement (4+ days/week remote) with travel up to 10% and occasional in-office engagements at designated locations.

Qualifications

• Experience delivering customer-driven solutions or service.
• Proficiency with PC software (Microsoft Office, Outlook, Excel).
• Experience in commercial/personal lines insurance placement and account management.
• Ability to place profitable business within underwriting guidelines.
• Knowledge of brokerage customer service and policy processing.

Responsibilities

• Facilitate placement of accounts with carriers/brokers or market select accounts.
• Provide carrier options guidance to field agents.
• Manage a book of business within a geographic territory for profitability.
• Analyze submissions and make risk-based decisions.
• Ensure compliance with underwriting guidelines and state regulations.
• Review underwriting information and pricing per guidelines.
• Manage renewal/ new business processes and proposals.
• Collaborate with internal staff and carriers for guidance.
• Support agents with vendor information and sales initiatives.
• Maintain relationships with brokerage partners to uphold service standards.

Skills

Customer-focused solutions

Carrier/partner consultation

Underwriting knowledge

PC software proficiency

Account management

Communication skills

Travel readiness

Sales/support collaboration

Education

Property and casualty producer license

Tools

Microsoft Office

Excel

Job description

American Family Insurance is seeking an experienced professional to provide insurance carrier placement guidance and manage a profitable book of business. The role emphasizes strong relationships with field agents and brokerage partners to ensure high-quality service and smooth operations.

The position supports a hybrid, primarily home-based work arrangement (4+ days/week remote) with travel up to 10% and occasional in-office engagements at designated locations.