Remote Commercial Casualty – Complex Claims Supervisor

CSAA Insurance Group; Rhode Island; Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

401(k) match

Annual bonus eligibility

Remote-friendly policies

Job summary

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims, to oversee auto and commercial injury claims remotely across multiple states. You will lead investigations, guide adjusters, and manage workflow, staffing, and performance standards.

This remote role offers a competitive total compensation package, annual bonus eligibility, a 401(k) with company match, and ongoing opportunities to collaborate with brokers and partners.

Qualifications

• Five+ years in supervisory claims roles.
• Seven+ years in complex claims.
• Bachelor's degree or higher in related field.
• AIC/CPCU/ICAR certification preferred.

Responsibilities

• Oversee complex auto and commercial injury claims.
• Supervise operations across multiple states remotely.
• Provide technical guidance to adjusters on coverage and liability.
• Manage workflow, staffing, and service standards.
• Collaborate with brokers and partners.
• Ensure compliance with DOI regulations.

Skills

Senior claims leadership

Complex claims handling

Litigation knowledge

Virtual supervision

Education

Bachelor’s degree

HS/GED or equivalent

AIC/CPCU/ICAR certification

Job description

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims, to oversee auto and commercial injury claims remotely across multiple states. You will lead investigations, guide adjusters, and manage workflow, staffing, and performance standards.

This remote role offers a competitive total compensation package, annual bonus eligibility, a 401(k) with company match, and ongoing opportunities to collaborate with brokers and partners.