Remote Commercial Casualty: Complex Claims Lead

CSAA Insurance Group; Muncie (IN); A distancia; USD 111.000 - 148.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus eligibility

401(k) with company match

Remote-first culture

Descripción de la vacante

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Casualty Supervisor for Complex Claims. The role is remote nationwide, supervising complex auto and commercial injury claims across multiple states, including litigation handling and coverage decisions.

You will oversee operations, optimize workflows, and guide adjusters while ensuring regulatory compliance and strong partner relationships. A senior-level candidate with licensure and multi-state experience is sought.

Formación

• 5+ years of experience in progressively responsible professional and/or supervisory role in a claims environment.
• 7+ years of complex claims experience.
• Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
• High School (HS)/GED or 3-year customer service experience in a virtual environment leveraging Internet, phone, and chat features.

Responsabilidades

• Oversees investigation, evaluation, negotiation, and resolution of claims across multiple states.
• Provides technical guidance to adjusters and reviews coverage, liability, and settlement authority.
• Directs daily operations, staffing, and coverage across multiple shifts, including up to seven days per week.
• Manages casualty litigation oversight, including external counsel and budget considerations.
• Builds relationships with partners and brokers, and fosters an inclusive team culture.

Conocimientos

Supervisory experience

Casualty claims

Litigation coordination

Educación

Bachelor’s degree in related field

Descripción del empleo

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Casualty Supervisor for Complex Claims. The role is remote nationwide, supervising complex auto and commercial injury claims across multiple states, including litigation handling and coverage decisions.

You will oversee operations, optimize workflows, and guide adjusters while ensuring regulatory compliance and strong partner relationships. A senior-level candidate with licensure and multi-state experience is sought.