Remote Commercial Auto Claims Adjuster - Bilingual

CSAA Insurance Group; Tennessee; Remote; USD 34,000 - 45,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster for a remote role across the United States. You will handle routine to moderately complex auto and specialty claims, open investigations, verify coverage, and coordinate across teams while ensuring regulatory compliance.

The role emphasizes strong communication, the ability to manage a flexible schedule, and collaboration with casualty adjusters for physical damage exposures.

Qualifications

• High School Diploma/GED or 1 year customer service in a virtual environment.
• Must hold an Adjuster license for applicable states or obtain within 90 days of training.
• Basic math and computer skills; able to use various software applications.

Responsibilities

• Contact insureds and involved parties to confirm loss details and coverage; explain process and outcomes.
• Investigate, evaluate, negotiate, and settle auto/property damage claims from start to finish.
• Take inbound calls and maintain an inventory of pending claims.
• Conduct coverage and liability investigations; advise on benefits and liability outcomes.

Skills

Customer service experience

Adjuster license

High School diploma

Typing 30 wpm

Basic math skills

Computer skills

Education

Bachelor’s degree

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster for a remote role across the United States. You will handle routine to moderately complex auto and specialty claims, open investigations, verify coverage, and coordinate across teams while ensuring regulatory compliance.

The role emphasizes strong communication, the ability to manage a flexible schedule, and collaboration with casualty adjusters for physical damage exposures.