Remote Collections Specialist - Negotiation & Recovery

TSI - Transworld Systems Inc.; Houston (TX); Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits: medical, d ent

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative to handle payments and negotiate settlements with customers by phone. This role offers work-from-home flexibility with potential onsite training in the Houston area and a comprehensive benefits package.

Compensation ranges from $17 to $20 per hour, based on collections or debt settlement work history. The ideal candidate is self-motivated, growth-oriented, and capable of delivering high-quality customer service while

Qualifications

• Must have prior Collections or Debt Settlement work history.
• Strong negotiation skills and ability to document information clearly.
• Ability to work flexible schedule, including weekends.
• Excellent phone etiquette and call handling.

Responsibilities

• Negotiate and process payments with customers by phone.
• Assess financial condition and determine reasons for delinquency.
• Track and maintain accounts through the collection process.
• Ensure compliance with corporate policies and regulations.
• Meet call quality standards.

Skills

Negotiation

Communication

Customer service

Time management

Education

High school diploma

Job description

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative to handle payments and negotiate settlements with customers by phone. This role offers work-from-home flexibility with potential onsite training in the Houston area and a comprehensive benefits package.

Compensation ranges from $17 to $20 per hour, based on collections or debt settlement work history. The ideal candidate is self-motivated, growth-oriented, and capable of delivering high-quality customer service while