Remote Collections Specialist - Home Infusion Billing

Vital Care Infusion Services; Monroeville (Allegheny County); Remote; USD 26,000 - 32,000; Full time

Job summary

Vital Care Infusion Services is hiring for a remote Home Infusion Billing Specialist. You will manage claims with outstanding balances, contact insurers and patients, and pursue timely collections while upholding strong customer relations.

The role emphasizes accuracy, process adherence, and revenue optimization in a fully remote setting. Requirements include a High School Diploma with billing training and proficiency in MS Office and pharmacy software.

Qualifications

• Excellent communications skills and ability to influence patients and payers.
• Proven understanding of billing processes and collections workflows across payers.
• Strong organizational skills and attention to detail in documentation.

Responsibilities

• Review claims with balances and pursue revenue collection while maintaining relationships.
• Follow up with insurers and patients using payer portals for disposition of claims.
• Analyze denials, identify trends, and suggest process improvements to reduce DSO.
• Prepare and submit appeals per payer requirements and internal policies.
• Document activity in the system and schedule timely follow-ups.

Skills

Communication skills

MS Office proficiency

Remote work capability

Attention to detail

Billing knowledge

Education

High School Diploma with billing training

Tools

MS Office

Pharmacy software

Job description

Vital Care Infusion Services is hiring for a remote Home Infusion Billing Specialist. You will manage claims with outstanding balances, contact insurers and patients, and pursue timely collections while upholding strong customer relations.

The role emphasizes accuracy, process adherence, and revenue optimization in a fully remote setting. Requirements include a High School Diploma with billing training and proficiency in MS Office and pharmacy software.