Remote Collections Specialist: High Earning Potential

Viking Client Services, Inc.; Des Moines (IA); Remote; USD 55,104,000 - 59,512,000; Full time

Benefits offered by this job

Bonus & Commission

Benefits package

Career growth

Flexible schedules

Paid training

Gym membership

Job summary

Viking Client Services, LLC is seeking a remote Collection Agent to join a results-driven team. You will negotiate settlements, call customers, and track account activity while maintaining detailed records and ensuring regulatory compliance.

The role offers a generous bonus/commission structure, comprehensive benefits, and a 4-week training program. A distraction-free home environment is required to maximize performance and growth opportunities.

Qualifications

• Excellent communication and negotiation skills across channels (phone, email, in-person).
• Proven ability to meet or exceed monthly performance targets.
• Detail-oriented with strong organizational skills.

Responsibilities

• Conduct outbound calls and take inbound calls.
• Negotiate payments and settlements professionally.
• Track and manage account activity in our system.
• Maintain complete and accurate records of interactions.
• Maintain compliance with state and federal regulations.
• Collaborate with team members.
• Meet and exceed monthly recovery goals.

Skills

Communication

Negotiation

Detail-oriented

Self-motivated

Organizational skills

Job description

Viking Client Services, LLC is seeking a remote Collection Agent to join a results-driven team. You will negotiate settlements, call customers, and track account activity while maintaining detailed records and ensuring regulatory compliance.

The role offers a generous bonus/commission structure, comprehensive benefits, and a 4-week training program. A distraction-free home environment is required to maximize performance and growth opportunities.