Remote Collections Agent with High Earning Potential

Viking Client Services, Inc.; Michigan; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Aggressive bonus structure

401(k) with company match

Medical, dental, vision, life insured

Short/long-term disability

Health Savings & Flexible Spending

4 weeks paid training

Job summary

Viking Client Services, LLC is seeking a Collection Agent for a REMOTE role. You will communicate with clients to resolve past-due accounts and aim to meet monthly recovery goals in a fast-paced, performance-driven environment.

The position requires 2+ years of collections experience, excellent negotiation and communication skills, and a proven track record of top-tier performance. A secure, distraction-free home office is required.

Qualifications

• 2+ years of relevant collections experience.
• Proven track record of top-tier performance.
• Excellent communication and negotiation skills through various channels.
• Self-motivated with a high level of accountability.
• Strong organizational skills.
• Detail-oriented and computer savvy.

Responsibilities

• Conduct outbound calls and take inbound calls.
• Negotiate payments and settlements in a professional manner.
• Track and manage account activity in our system.
• Maintain complete and accurate records of all interactions.
• Maintain compliance with state and federal regulations.
• Collaborate with other team members.
• Meet and exceed monthly recovery goals.

Skills

Collections experience

Negotiation

Communication skills

Self-motivated

Organizational skills

Detail oriented

Job description

Viking Client Services, LLC is seeking a Collection Agent for a REMOTE role. You will communicate with clients to resolve past-due accounts and aim to meet monthly recovery goals in a fast-paced, performance-driven environment.

The position requires 2+ years of collections experience, excellent negotiation and communication skills, and a proven track record of top-tier performance. A secure, distraction-free home office is required.