Collection Agent -REMOTE

Viking Client Services, Inc.; Michigan; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Aggressive bonus structure

401(k) with company match

Medical, dental, vision, life insured

Short/long-term disability

Health Savings & Flexible Spending

4 weeks paid training

Job summary

Viking Client Services, LLC is seeking a Collection Agent for a REMOTE role. You will communicate with clients to resolve past-due accounts and aim to meet monthly recovery goals in a fast-paced, performance-driven environment.

The position requires 2+ years of collections experience, excellent negotiation and communication skills, and a proven track record of top-tier performance. A secure, distraction-free home office is required.

Qualifications

• 2+ years of relevant collections experience.
• Proven track record of top-tier performance.
• Excellent communication and negotiation skills through various channels.
• Self-motivated with a high level of accountability.
• Strong organizational skills.
• Detail-oriented and computer savvy.

Responsibilities

• Conduct outbound calls and take inbound calls.
• Negotiate payments and settlements in a professional manner.
• Track and manage account activity in our system.
• Maintain complete and accurate records of all interactions.
• Maintain compliance with state and federal regulations.
• Collaborate with other team members.
• Meet and exceed monthly recovery goals.

Skills

Collections experience

Negotiation

Communication skills

Self-motivated

Organizational skills

Detail oriented

Job description

10050 Crosstown Circle, Suite 300
Eden Prairie , MN55344

Viking Client Services, LLC

Collection Agent - REMOTE

Remote

Fargo, ND 58121

Salary: 20.00 - 20.00 USD / HOUR

Are you a natural negotiator who thrives in a fast-paced environment? We are looking for driven individuals to join our team. As a Collection Agent, you will act as a vital link between our financial services clients, helping to resolve past-due accounts through professional communication and strategic problem-solving.

Hiring for our January 26th class

Responsibilities

• Conduct outbound calls and take inbound calls
• Negotiate payments and settlements in a professional manner
• Track and manage account activity in our system
• Maintain complete and accurate records of all interactions
• Maintain compliance with state and federal regulations
• Collaborate with other team members
• Meet and exceed monthly recovery goals

Requirements

• 2+ years of relevant collections experience
• Proven track record of top-tier performance
• Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
• Self-motivated with a high level of accountability
• Strong organizational skills
• Ability to thrive in a fast-paced, goal driven environment
• Detail-oriented
• Computer savvy

This is a REMOTE position, must have secure and distraction free environment.

Benefits

• Aggressive bonus, incentive, and commission structure with high earning potential
• Comprehensive benefits package with PTO,401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability, health savings & flex spending accounts, and free gym membership at onsite health club.
• Opportunities for career growth and advancement
• Work-life-balance and flexible schedules
• Comprehensive training and ongoing support
• 4 Weeks Paid Training-MUST BE ABLE TO COMMIT TO THE FULL 4 WEEKS OF TRAINING.
• Supportive team and leadership that celebrates top producers
• Positive and inclusive work environment

Please note: Employment opportunities listed are for jobs based in the United States. Viking Client Services is currently registered to hire in the following states: Iowa, Michigan, Missouri, Minnesota, North Dakota, South Dakota, and Wisconsin.

Equal Opportunity Employer, including disabled and veterans.