Remote Collections Specialist - High-Earning, Home-Based

LCS Financial Services Corporation; Florida; Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. Earn additional compensation through performance while working from home in a compliant, professional setting.

We value negotiators who handle high-volume calls, build rapport, and close settlements. A strong home workspace and reliable internet are required. Eligible states include Florida among others, with a full benefits package and a supportive team culture.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication, active listening, and telephone etiquette.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial situations.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.
• Communicate with management and team while working remotely.

Skills

Debt collection

Negotiation

Verbal communication

Remote work

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. Earn additional compensation through performance while working from home in a compliant, professional setting.

We value negotiators who handle high-volume calls, build rapport, and close settlements. A strong home workspace and reliable internet are required. Eligible states include Florida among others, with a full benefits package and a supportive team culture.