Remote Collections Specialist - Commission Eligible

LCS Financial Services Corporation; East Windsor Hill (CT); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

100% Remote Position

Commission

401k Retirement Plan

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team from home. This full-time role emphasizes negotiation, regulatory compliance, and high-volume performance in a senior collection environment.

We value reliability, professional communication, and dedication to achieving results while maintaining ethical standards. Enjoy competitive compensation, benefits, and a flexible work-from-home setup with supportive management.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Debt collection

Negotiation

Communication

Organization

Independence

Professionalism

Regulatory knowledge

Remote work setup

Availability

Attention to detail

Education

High school diploma

Tools

Skip-tracing tools

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team from home. This full-time role emphasizes negotiation, regulatory compliance, and high-volume performance in a senior collection environment.

We value reliability, professional communication, and dedication to achieving results while maintaining ethical standards. Enjoy competitive compensation, benefits, and a flexible work-from-home setup with supportive management.