Remote Collections Specialist – Bonuses & Growth

Progressive Leasing; Salt Lake City (UT); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Tuition reimbursement

Job summary

Progressive Leasing is hiring Remote Collections Representatives to join a dynamic team from home, within 60 miles of Draper, UT. Training is 5 weeks full-time, with shifts across weekdays and Saturdays. Start date is Monday, November 30, 2026, and compensation begins at $17.00 per hour plus a bonus.

Fluency in Spanish adds a 5% hourly pay increase; prior collections experience and strong communication skills are essential for success. A quick virtual introduction follows application submission.

Qualifications

• Customer service and prior collections experience with impeccable interpersonal skills.
• Excellent verbal and written communication skills.
• Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously.
• Phone experience in a customer service/call center environment.
• High school diploma or GED equivalent, must also be 18 years or older.
• AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time.

Responsibilities

• Responsible for outbound and inbound calls, collecting on accounts that are past due.
• Provide top tier support and service to our customers.

Skills

Customer service experience

Verbal communication

Written communication

Typing proficiency

Phone center experience

Adaptability

Education

High school diploma or GED

Tools

AI-enabled tools

CRM software

Job description

Progressive Leasing is hiring Remote Collections Representatives to join a dynamic team from home, within 60 miles of Draper, UT. Training is 5 weeks full-time, with shifts across weekdays and Saturdays. Start date is Monday, November 30, 2026, and compensation begins at $17.00 per hour plus a bonus.

Fluency in Spanish adds a 5% hourly pay increase; prior collections experience and strong communication skills are essential for success. A quick virtual introduction follows application submission.