Remote Collections Specialist – Bonus & Growth

Prog Leasing, LLC; El Paso (TX); Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Full health benefits

401k match

Paid time off

Job summary

Progressive Leasing seeks a Remote Collections Representative to handle outbound and inbound calls from a home-based setup within a 60-mile radius of El Paso, TX. The role focuses on collecting past-due accounts while delivering excellent customer service.

Training lasts five weeks, with full-time weekday hours and optional weekend shifts. A base of $14.25/hour plus bonus is offered, with higher pay for verified Spanish fluency.

Qualifications

• Customer service and collections experience required.
• Strong verbal and written communication skills.
• Typing proficiency and ability to multi-task in a call center environment.

Responsibilities

• Make outbound and inbound calls to collect past-due accounts.
• Provide top-tier service and support to customers.
• Navigate multiple software screens while talking with customers.
• Must be 18+ and have HS diploma or GED.

Skills

Customer service

Collections experience

Verbal communication

Written communication

Typing speed

Phone support

Education

High school diploma or GED

Tools

CRM software

Job description

Progressive Leasing seeks a Remote Collections Representative to handle outbound and inbound calls from a home-based setup within a 60-mile radius of El Paso, TX. The role focuses on collecting past-due accounts while delivering excellent customer service.

Training lasts five weeks, with full-time weekday hours and optional weekend shifts. A base of $14.25/hour plus bonus is offered, with higher pay for verified Spanish fluency.