Remote Collections Specialist

Prog Leasing, LLC; Draper (UT); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid time off

Paid holidays

Volunteer hours

Stock purchase program

Tuition reimbursement

Gift matching

Job summary

Progressive Leasing is seeking a Remote Collections Representative to handle outbound and inbound calls, pursuing past-due accounts from a home-based workspace within 60 miles of Draper, UT. The role requires excellent communication, computer literacy, and prior collections experience.

Start date is soon; full-time shifts include weekdays, with potential for higher hourly rates on evenings and weekends, plus a 5% pay bump for verified Spanish fluency.

Qualifications

• Customer service and prior collections experience with interpersonal skills.
• Excellent verbal and written communication skills.
• Computer and typing literacy; able to work with multiple software applications.
• Phone experience in a customer service/call center environment.

Responsibilities

• Outbound and inbound calls to collect on past-due accounts.
• Provide top-tier support and service to customers.
• Meet or exceed collection targets and quality metrics.

Skills

Customer service

Verbal communication

Written communication

Typing proficiency

Call center experience

Spanish fluency

Education

High school diploma or GED

Job description

Progressive Leasing is seeking a Remote Collections Representative to handle outbound and inbound calls, pursuing past-due accounts from a home-based workspace within 60 miles of Draper, UT. The role requires excellent communication, computer literacy, and prior collections experience.

Start date is soon; full-time shifts include weekdays, with potential for higher hourly rates on evenings and weekends, plus a 5% pay bump for verified Spanish fluency.