Remote Collections Specialist - Bonuses & Growth

Progressive Leasing; Heber (UT); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Paid holidays

Volunteer hours

Tuition reimbursement

Stock purchase

Charitable gift matching

Job summary

Progressive Leasing is hiring Remote Collections Representatives to support our customers from home. This role is remote within a 60-mile radius of Draper, Utah, with full-time shifts and a Monday–Friday training period.

Compensation starts at $17.00 per hour plus bonus; verified Spanish fluency adds 5% to hourly pay. The position requires excellent customer service and collections experience, strong communication, and comfort with AI-enabled tools used across the organization.

Qualifications

• Customer Service and prior collections experience with impeccable interpersonal skills.
• Excellent verbal and written communication skills.
• Computer and typing literacy/proficiency, with multiple software applications/screens.
• Phone experience in a customer service/call center environment.
• High school diploma or GED; must be 18+ years old.

Responsibilities

• Outbound and inbound calls, collecting on accounts that are past due.
• Provide top-tier support and service to our customers.

Skills

Customer Service

Collections experience

Verbal communication

Written communication

Computer literacy

Phone skills

Education

High school diploma or GED

Tools

AI-enabled tools

Job description

Progressive Leasing is hiring Remote Collections Representatives to support our customers from home. This role is remote within a 60-mile radius of Draper, Utah, with full-time shifts and a Monday–Friday training period.

Compensation starts at $17.00 per hour plus bonus; verified Spanish fluency adds 5% to hourly pay. The position requires excellent customer service and collections experience, strong communication, and comfort with AI-enabled tools used across the organization.