Collection Agent -REMOTE

Viking Client Services, Inc.; Des Moines (IA); Remote; USD 55,104,000 - 59,512,000; Full time

Benefits offered by this job

Bonus & Commission

Benefits package

Career growth

Flexible schedules

Paid training

Gym membership

Job summary

Viking Client Services, LLC is seeking a remote Collection Agent to join a results-driven team. You will negotiate settlements, call customers, and track account activity while maintaining detailed records and ensuring regulatory compliance.

The role offers a generous bonus/commission structure, comprehensive benefits, and a 4-week training program. A distraction-free home environment is required to maximize performance and growth opportunities.

Qualifications

• Excellent communication and negotiation skills across channels (phone, email, in-person).
• Proven ability to meet or exceed monthly performance targets.
• Detail-oriented with strong organizational skills.

Responsibilities

• Conduct outbound calls and take inbound calls.
• Negotiate payments and settlements professionally.
• Track and manage account activity in our system.
• Maintain complete and accurate records of interactions.
• Maintain compliance with state and federal regulations.
• Collaborate with team members.
• Meet and exceed monthly recovery goals.

Skills

Communication

Negotiation

Detail-oriented

Self-motivated

Organizational skills

Job description

10050 Crosstown Circle, Suite 300
Eden Prairie , MN55344

Viking Client Services, LLC

Collection Agent -REMOTE

Viking Client Services, LLC

Collection Agent -REMOTE

Remote
Des Moines, IA 50303

Salary: 20.00 - 20.00 USD / HOUR

Collection Agents- REMOTE

Are you a natural negotiator who thrives in a fast-paced environment? We are looking for driven individuals to join our team. As a Collection Agent, you will act as a vital link between our financial services clients, helping to resolve past-due accounts through professional communication and strategic problem-solving.

Hiring for our January 26th class

Responsibilities:

• Conduct outbound calls and take inbound calls
• Negotiate payments and settlements in a professional manner
• Track and manage account activity in our system
• Maintain complete and accurate records of all interactions
• Maintain compliance with state and federal regulations
• Collaborate with other team members
• Meet and exceed monthly recovery goals

Requirements:

• 2+ years of relevant collections experience
• Proven track record of top-tier performance
• Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
• Self-motivated with a high level of accountability
• Strong organizational skills
• Ability to thrive in a fast-paced, goal driven environment
• Detail-oriented
• Computer savvy

This is a REMOTE position, must have secure and distraction free environment.

• Aggressive bonus, incentive, and commission structure with high earning potential
• Comprehensive benefits package with PTO,401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability, health savings & flex spending accounts, and free gym membership at onsite health club.
• Opportunities for career growth and advancement
• Work-life-balance and flexible schedules
• Comprehensive training and ongoing support
• 4 Weeks Paid Training-MUST BE ABLE TO COMMIT TO THE FULL 4 WEEKS OF TRAINING.
• Supportive team and leadership that celebrates top producers
• Positive and inclusive work environment

Please note: Employment opportunities listed are for jobs based in the United States. Viking Client Services is currently registered to hire in the following states: Iowa, Michigan, Missouri, Minnesota, North Dakota, South Dakota, and Wisconsin.

Equal Opportunity Employer, including disabled and veterans.