Remote Collections Account Solutions Pro

Credit Acceptance Corporation; Phoenix (AZ); Remote; USD 37,000 - 43,000; Full time

Benefits offered by this job

Work from home/remote

Medical, Dental, Vision

Paid training

Paid time off

401k with employer match

Tuition reimbursement

Growth opportunities

Monthly fitness reimbursement

Job summary

Credit Acceptance is seeking an Account Solutions Representative in Phoenix to help customers bring their auto accounts current and explore repayment options. You will work primarily with inbound/outbound calls, aiming to reduce delinquency while offering supportive financial solutions.

Eligible candidates enjoy above-market pay with a competitive hourly base, uncapped monthly bonus potential, and a comprehensive benefits package starting on day one, plus opportunities for growth within the

Qualifications

• High School Diploma required.
• Reliable high-speed internet with minimum 15 Mbps download speed.

Responsibilities

• Assist customers to bring accounts current or set up payment promises.
• Help customers to cancel or stop vehicle repossession when possible.
• Handle inbound and outbound calls using the company phone system.

Skills

Customer service

Communication

Phone etiquette

Persuasion

Time management

Education

High School Diploma

Job description

Credit Acceptance is seeking an Account Solutions Representative in Phoenix to help customers bring their auto accounts current and explore repayment options. You will work primarily with inbound/outbound calls, aiming to reduce delinquency while offering supportive financial solutions.

Eligible candidates enjoy above-market pay with a competitive hourly base, uncapped monthly bonus potential, and a comprehensive benefits package starting on day one, plus opportunities for growth within the