Remote Collaboration Experience Engineering Lead

Autodesk, Inc; San Francisco (CA); Remoto; USD 130.000 - 234.000; Tempo pieno

Descrizione del lavoro

Autodesk, Inc. is seeking a Collaboration Experience Manager to lead a software application engineering team in a remote capacity. You will guide engineering efforts across collaboration tools and cloud services, ensuring reliable, secure, and scalable outcomes for a global workforce.

You will mentor engineers, drive Agile practices, and coordinate cross-functional efforts to deliver customer-focused SaaS solutions with high service quality.

Competenze

• Bachelor's degree in CS or related field.
• 3–5 years leading technical teams.
• 6+ years enterprise project management in SaaS.
• Strong communication bridging technical and non-technical stakeholders.
• Experience with Agile and process improvement.

Mansioni

• Lead and mentor a team of engineers, fostering an inclusive, innovative, and collaborative environment.
• Provide technical oversight to ensure deliverables are reliable, performant, and secure.
• Manage infrastructure and deployment pipelines with a strong focus on messaging, filesharing, data migrations, and other SaaS platforms.
• Handle customer interactions, intake requests and manage escalations to resolve issues promptly.
• Serve as a primary escalation contact for data migrations, and custom solutions.
• Drive agile development practices, including backlog refinement, sprint planning, and roadmap development.
• Collaborate across functions for seamless integration and exceptional service delivery.
• Advocate for continuous process improvements to enhance value, reduce costs, and optimize the customer experience.
• Provide coaching, technical support, and career development opportunities for team members.
• Participate in incident management, and recovery actions during outages and on call as needed.

Conoscenze

Leadership

Agile practices

Communication

Mentoring

Team building

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

Data migrations

Cloud platforms

Descrizione del lavoro

Autodesk, Inc. is seeking a Collaboration Experience Manager to lead a software application engineering team in a remote capacity. You will guide engineering efforts across collaboration tools and cloud services, ensuring reliable, secure, and scalable outcomes for a global workforce.

You will mentor engineers, drive Agile practices, and coordinate cross-functional efforts to deliver customer-focused SaaS solutions with high service quality.