Manager, Collaboration Experience

Autodesk; San Francisco (CA); Remote; USD 130,000 - 234,000; Full time

Job summary

Autodesk, Inc. is seeking a Collaboration Experience Manager to lead a software application engineering team in a remote capacity. You will guide engineering efforts across collaboration tools and cloud services, ensuring reliable, secure, and scalable outcomes for a global workforce.

You will mentor engineers, drive Agile practices, and coordinate cross-functional efforts to deliver customer-focused SaaS solutions with high service quality.

Qualifications

• Bachelor's degree in CS or related field.
• 3–5 years leading technical teams.
• 6+ years enterprise project management in SaaS.
• Strong communication bridging technical and non-technical stakeholders.
• Experience with Agile and process improvement.

Responsibilities

• Lead and mentor a team of engineers, fostering an inclusive, innovative, and collaborative environment.
• Provide technical oversight to ensure deliverables are reliable, performant, and secure.
• Manage infrastructure and deployment pipelines with a strong focus on messaging, filesharing, data migrations, and other SaaS platforms.
• Handle customer interactions, intake requests and manage escalations to resolve issues promptly.
• Serve as a primary escalation contact for data migrations, and custom solutions.
• Drive agile development practices, including backlog refinement, sprint planning, and roadmap development.
• Collaborate across functions for seamless integration and exceptional service delivery.
• Advocate for continuous process improvements to enhance value, reduce costs, and optimize the customer experience.
• Provide coaching, technical support, and career development opportunities for team members.
• Participate in incident management, and recovery actions during outages and on call as needed.

Skills

Leadership

Agile practices

Communication

Mentoring

Team building

Education

Bachelor's degree in Computer Science or related field

Tools

Data migrations

Cloud platforms

Job description

Job ID26WD102055Job Requisition ID #26WD102055Position OverviewWe are seeking a motivated and experienced manager to lead a software application engineering team within Collaboration Experience. In this role, you will lead a team of talented engineers at Autodesk to deliver engaging employee experiences at scale.As the Collaboration Experience Manager, you will be responsible for supporting essential tools and services to enhance productivity, streamline operations, and empower our global workforce. You will drive the design and maintenance of cloud-based services, enable customer-focused solutions, and lead a team committed to excellence in service quality. This position reports to the Collaboration Experience Senior Manager and is remote.ResponsibilitiesLead and mentor a team of engineers, fostering an inclusive, innovative, and collaborative environmentProvide technical oversight to ensure deliverables are reliable, performant, and secureManage infrastructure and deployment pipelines with a strong focus on messaging, filesharing, data migrations, and other SaaS platformsHandle customer interactions, intake requests and manage escalations to resolve issues promptlyServe as a primary escalation contact for data migrations, and custom solutionsDrive agile development practices, including backlog refinement, sprint planning, and roadmap developmentCollaborate across functions for seamless integration and exceptional service deliveryAdvocate for continuous process improvements to enhance value, reduce costs, and optimize the customer experienceProvide coaching, technical support, and career development opportunities for team membersParticipate in incident management, and recovery actions during outages and on call as neededMinimum QualificationsBachelor’s degree in computer science or work-related experienceMinimum of 3 -5 years of experience leading technical teams, with a commitment to inclusive team cultureMinimum of 6+ years of enterprise project management, with expertise in SaaS solutions, integrations, data migrations and other collaboration servicesStrong communication skills to bridge technical concepts with non-technical stakeholdersDemonstrated experience in Agile practices, and process improvementProven track record of delivering high-quality, customer-focused solutionsAble to decompose complex problems into manageable solutionsLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!BenefitsFrom health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/Salary transparencySalary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $130,300 and $233,640. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Equal Employment OpportunityAt Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belongingIn-Person Onboarding and Identity VerificationThis role may require in-person onboarding and/or in-person ID verification.