Manager, Collaboration Experience

Autodesk; San Francisco (CA); Remote; USD 130,000 - 234,000; Full time

Job summary

Autodesk is seeking a motivated and experienced manager to lead a software application engineering team within Collaboration Experience. You will guide a group of engineers to deliver scalable employee experiences, optimize cloud-based services, and drive customer-focused solutions across our global workforce.

This remote role reports to the Collaboration Experience Senior Manager and requires strong leadership, agile practices, and the ability to collaborate with cross-functional partners.

Qualifications

• Bachelor’s degree in computer science or related field.
• 3–5 years leading technical teams.
• 6+ years in enterprise project management with SaaS deployments.
• Strong communication with non-technical stakeholders.
• Experience with Agile practices and process improvement.
• Proven track record delivering customer-focused solutions.
• Ability to decompose complex problems into manageable solutions.

Responsibilities

• Lead and mentor a team of engineers.
• Provide technical oversight for reliability, performance, security.
• Manage infrastructure and deployment pipelines for SaaS.
• Handle customer interactions, intake requests, escalations.
• Serve as escalation contact for data migrations and custom solutions.
• Drive agile practices: backlog refinement, sprint planning, roadmaps.
• Collaborate across functions for seamless integration.
• Advocate for process improvements to reduce costs and improve value.
• Provide coaching and career development for team members.
• Participate in incident management and on-call recovery.

Skills

Team leadership

Agile practices

Communication

Customer focus

Education

Bachelor’s degree in computer science or related field

Job description

Position Overview

We are seeking a motivated and experienced manager to lead a software application engineering team within Collaboration Experience. In this role, you will lead a team of talented engineers at Autodesk to deliver engaging employee experiences at scale.

Job Requisition ID #

26WD102055

Position Overview

We are seeking a motivated and experienced manager to lead a software application engineering team within Collaboration Experience. In this role, you will lead a team of talented engineers at Autodesk to deliver engaging employee experiences at scale. As the Collaboration Experience Manager, you will be responsible for supporting essential tools and services to enhance productivity, streamline operations, and empower our global workforce. You will drive the design and maintenance of cloud-based services, enable customer-focused solutions, and lead a team committed to excellence in service quality. This position reports to the Collaboration Experience Senior Manager and is remote.

Responsibilities

• Lead and mentor a team of engineers, fostering an inclusive, innovative, and collaborative environment
• Provide technical oversight to ensure deliverables are reliable, performant, and secure
• Manage infrastructure and deployment pipelines with a strong focus on messaging, filesharing, data migrations, and other SaaS platforms
• Handle customer interactions, intake requests and manage escalations to resolve issues promptly
• Serve as a primary escalation contact for data migrations, and custom solutions
• Drive agile development practices, including backlog refinement, sprint planning, and roadmap development
• Collaborate across functions for seamless integration and exceptional service delivery
• Advocate for continuous process improvements to enhance value, reduce costs, and optimize the customer experience
• Provide coaching, technical support, and career development opportunities for team members
• Participate in incident management, and recovery actions during outages and on call as needed

Minimum Qualifications

• Bachelor’s degree in computer science or work-related experience
• Minimum of 3 -5 years of experience leading technical teams, with a commitment to inclusive team culture
• Minimum of 6+ years of enterprise project management, with expertise in SaaS solutions, integrations, data migrations and other collaboration services
• Strong communication skills to bridge technical concepts with non-technical stakeholders
• Demonstrated experience in Agile practices, and process improvement
• Proven track record of delivering high-quality, customer-focused solutions
• Able to decompose complex problems into manageable solutions

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $130,300 and $233,640. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.