Remote Cloud Tech Support Advisor
Grow-Talent.com
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Benefits offered by this job
Job summary
Grow-Talent.com seeks a Technical Support Advisor to join our outsourcing partner's team. The role supports customers from Galicia on-site or remotely from anywhere in Spain, delivering professional tech help for cloud and productivity tools.
You will receive comprehensive product training, work in a dynamic, multicultural environment, and enjoy a strong focus on work-life balance with a 39-hour work week.
Qualifications
- Native or fluent English (C1) and a working knowledge of at least one of Italian, Polish, Spanish or Portuguese (C1).
- Education or hands-on IT experience in cloud technologies or productivity software.
- Strong communication and problem-solving skills in technical or customer service environments.
Responsibilities
- Communicate effectively with customers, providing clear and professional support.
- Handle a wide range of customer interactions with empathy and professionalism.
- Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
- Apply logical and critical thinking to analyze problems and identify effective solutions.
- Collaborate with internal teams to escalate and resolve complex technical issues when needed.
Skills
Education
Tools
Job description
Grow-Talent.com seeks a Technical Support Advisor to join our outsourcing partner's team. The role supports customers from Galicia on-site or remotely from anywhere in Spain, delivering professional tech help for cloud and productivity tools.
You will receive comprehensive product training, work in a dynamic, multicultural environment, and enjoy a strong focus on work-life balance with a 39-hour work week.
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